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  1. ITIL V3 Guide to Software Asset Management (Pocket)

    av

    Stationery Office (Great Britain)

    ISBN: 9780113311064 - UTGIVEN: 200907

    Appropriate for anyone involved in the governance, management and use of software assets within an organisation, this title, "ITIL V3 Guide to Software Asset Management", contains a practical approach to the management of software assets. Aligned with ITIL V3 and ISO/IEC 20000, this book has been de[...]

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    från 551.00 kr
  2. An Introduction to Prince2 (Pocket)

    av

    Stationery Office (Great Britain)

    ISBN: 9780113311880 - UTGIVEN: 200907

    Following the "PRINCE2: 2009 Project", there are now two editions for PRINCE2; "Managing Successful Projects with PRINCE2" and "Directing Successful Projects with PRINCE2". The 2009 edition of "Managing Successful Projects with PRINCE2" represents an evolution of the previous manuals. The basic meth[...]

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    från 343.00 kr
  3. Itil Foundation Handbook (Pocket)

    av

    Stationery Office (Great Britain)

    ISBN: 9780113311972 - UTGIVEN: 200906

    Now updated in line with the new 2009 syllabus, this reference revision guide, "ITIL V3 Foundation Handbook: Pocketbook from the Official Publisher of ITIL" has been designed to help students sitting the ITIL V3 Foundation Exam. The title provides a key reference aid for managers, practitioners, ven[...]

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    från 0.00 kr
  4. Itil Foundation Handbook (Pocket)

    av

    Stationery Office (Great Britain)

    ISBN: 9780113311989 - UTGIVEN: 200906

    Now updated in line with the new 2009 syllabus, this reference revision guide, "ITIL V3 Foundation Handbook: Pocketbook from the Official Publisher of ITIL" has been designed to help students sitting the ITIL V3 Foundation Exam. The title provides a key reference aid for managers, practitioners, ven[...]

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    från 0.00 kr
  5. ITIL Service Strategy (Pocket)

    av

    Stationery Office (Great Britain)

    ISBN: 9780113313044 - UTGIVEN: 201107

    The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL Service Strategy provides a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the service lifecycle stays focused on the busines[...]

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    från 773.00 kr
  6. ITIL Service Transition 2011 (Pocket)

    av

    Stationery Office (Great Britain)

    ISBN: 9780113313068 - UTGIVEN: 201107

    The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL Service Transition focuses on the broader, long-term change management role and release practices so that risks, benefits, delivery mechanisms and the ease of ongoing operations of services are con[...]

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    från 898.00 kr
  7. ITIL Service Operation 2011 (Pocket)

    av

    Stationery Office (Great Britain)

    ISBN: 9780113313075 - UTGIVEN: 201107

    The ITIL Editions 2011 has been updated for clarity, consistency, correctness and completeness. By focusing on delivery and control process activities, ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis. Key features: Th[...]

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    från 649.00 kr
  8. ITIL Service Lifecycle Publication Suite 2011 (Pocket)

    av

    Stationery Office (Great Britain)

    ISBN: 9780113313235 - UTGIVEN: 201107

    The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL is based upon a lifecycle approach and the core guidance consists of five publications: 'ITIL Service Strategy' 'ITIL Service Design' 'ITIL Service Transition' 'ITIL Service Operation' 'ITIL Conti[...]

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    från 3882.00 kr
  9. Key Element Guide ITIL Continual Service Improvement (Pocket)

    av

    Stationery Office (Great Britain)

    ISBN: 9780113313648 - UTGIVEN: 2012-08

    The Continual Service Improvement Key Element Guide provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements. Continual Service Improvement delivers consistent, repeatable process activities as part of service qua[...]

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    från 154.00 kr